[email protected]
Use email for non-sensitive questions and manual appointment requests. Do not attach identity or application documents.
Reach a real person
Contact India Desk on Demand
Use the monitored support email or telephone for non-sensitive questions, appointment requests, or existing-customer support.
Telephone
(917) 304-9878
Call for scope questions, language preferences, appointment availability, or support for an existing approved service.
Useful first message
Keep it brief and non-sensitive
- Name
- State
- Preferred language
- Requested service
- Short description of the clerical or technical task
Never send publicly
Protect identity and case information
- Passport or identity-document images
- Application numbers or government identifiers
- Dates of birth or Social Security numbers
- Passwords or security answers
- Detailed refusal, arrest, custody, or citizenship history
Straight answers
Contact questions
Can I send passport or identity-document images by email?
No. Do not email or message identity documents. Secure instructions are provided only after scope approval.
Can I request an appointment by telephone?
Yes. Call the published support number for a manual scope and availability check.
Is there a public office address?
No street address is published. Remote appointments are the default; any in-person availability must be individually confirmed.
Which languages can I request?
English, Hindi, Punjabi, and Urdu.
What happens after I contact support?
The request is screened for service fit, state availability, and legal boundaries. If accepted, scope and next steps are confirmed in writing.