Privacy
Keep the first inquiry general.
Do not send sensitive identity or financial information through the public inquiry form, plain email or first WhatsApp message.
What the inquiry form collects
The inquiry form collects your name, phone / WhatsApp number, requested service and a brief description. Email and preferred language are optional. We use these details to respond to your inquiry and agree on any requested work. Formspree processes the submitted inquiry.
What not to send initially
- Passport or identity-document images
- Government or account numbers
- Dates of birth
- Passwords, one-time codes or login credentials
- Sensitive case details or financial records
Document exchange after scope is confirmed
Before receiving sensitive records, we agree on a suitable private transfer method, the files needed and the return arrangements. Do not send identity documents through the public form, plain email or your first WhatsApp message.
Share only records you are authorized to provide. Keep your originals and control your own government, email and financial accounts. We do not ask for passwords or one-time codes.
Retention
Case documents are removed from active working storage within 30 days after the agreed work is completed unless you ask for earlier deletion or a longer period is specifically agreed or required. Cloud-storage providers may retain deleted items for their own recovery period under their terms.
Website services and communications
This website does not use analytics, advertising trackers or embedded social-media widgets. Cloudflare hosts the site and may process request information for delivery and security. Following WhatsApp links or submitting the form uses those providers’ services and privacy practices.
We do not put identity documents or sensitive case narratives into AI systems by default. Any proposed AI use involving customer information must be separately discussed and agreed before that use.
Privacy questions
Contact us using the displayed support email, telephone or WhatsApp to ask about access, corrections or deletion. Identify the assignment without sending additional sensitive records in the first message.