Frequently asked questions
Clear answers before you begin.
These answers explain our service. Applicant requirements must always be checked against current official instructions.
FAQ
Getting started
How do I get started?
Choose a service or send a brief WhatsApp message with your task and preferred language. We confirm the relevant location, scope and document volume before quoting.
Are you a government or consular office?
No. India Desk on Demand is an independent administrative assistance business. We do not issue passports, visas, OCI documents, certificates or government decisions.
Can we work remotely?
Remote appointments are available, subject to the task and your location. We confirm any original-document, in-person or professional-provider requirements before accepting the work.
How is the price agreed?
Prices vary by service and document volume. WhatsApp for a written quote before work begins. Government and third-party fees are separate.
FAQ
Passport, OCI & visa paperwork
Can you help with new, renewal or minor passport paperwork?
We can help organize the administrative work for a process you select. Requirements depend on the applicant and authority. Citizenship, consent and eligibility questions must be resolved before clerical work starts.
What if my application is delayed or information is missing?
We can organize the correspondence, list outstanding items and draft a factual follow-up for you to send. We cannot obtain internal status, influence an official or promise a decision.
Can you help a family with OCI paperwork?
Each person has separate records and an applicant-specific checklist. The written scope identifies each applicant and the work included.
Do you handle e-Visas, e-Arrival Cards or emergency processing?
We do not offer paid e-Visa or e-Arrival Card assistance or sell emergency/express processing. Our website links to official self-service information. Paid India visa work covers selected regular/paper visa administrative tasks only.
FAQ
Other document services
Do you prepare living wills or living trusts?
We organize records and professional-supplied intake information for your estate-planning professional. We do not draft, select or advise on wills, trusts or legal provisions.
Do you provide notarization, apostilles or certified translation?
Our offer is administrative preparation for the provider you select. A commissioned notary, issuing authority or responsible translator performs the official or certified work.
What U.S. immigration or citizenship help is available?
Records organization and professional-supplied document checklists. We do not select benefits or forms, prepare substantive applications independently, give legal advice or represent you.
Can you organize business records for my tax preparer?
Yes, within an agreed scope. We can organize receipts, invoices and routine records and prepare a missing-items list. Tax-return preparation and tax advice are not included.
FAQ
Payment, documents & review
Can I pay online or upload documents here?
There is no public checkout or document-upload portal on this website. Payment and a suitable document-transfer method are agreed after the written quote. If an individual payment or upload link is provided, check it before using it.
How long will preparation take?
The written quote states an estimate for our work based on the task, available information and capacity. Government and third-party processing times are separate.
Should I send my documents now?
Start with a general description. Keep identity documents, account numbers, passwords and sensitive case details out of the public form and your first message. Document exchange is arranged after scope is agreed.
Will I review the work before submission?
Yes. You check facts, names and dates, resolve open questions and approve the working documents. You sign and submit as required.
Start with a short message
Tell Surinder which paperwork you need help with.
Keep the first message general. We agree on the work and a written quote before preparation begins.